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FAQ
FAQ
FAQ

Got questions? We have answers! Please go over the most common questions we received listed below and our responses. If you still need assistance, feel free to call us!

Frequently Asked Questions

Frequently asked plumbing questions we receive. Please contact us if you can't find the answer you are looking for.

What are the signs that I need a new toilet? 

If your toilet constantly runs, leaks, or clogs, it might be time for a replacement. Newer models are also much more water-efficient, so upgrading could save you money on your water bill. If you’re unsure, a plumber can help assess whether a repair or replacement is best.

Why is my garbage disposal jammed? 

Garbage disposals can get jammed if something hard or non-food items like silverware or bones get stuck in them. Turn off the disposal before trying to clear the jam, and never use your hands to remove the blockage. If you can’t fix it, a plumber can help.

What is a sump pump, and do I need one? 

A sump pump helps prevent flooding in basements by collecting and redirecting water away from your home. If you live in an area that’s prone to heavy rain or flooding, or if you’ve had water issues in your basement before, a sump pump can be a valuable addition.

How can I conserve water with my plumbing system? 

Installing water-efficient fixtures, fixing leaks promptly, and being mindful of water usage are all great ways to conserve water. You can also consider upgrading to a low-flow toilet or faucet to reduce water consumption.

Why does my drain smell bad? 

A smelly drain is often caused by a buildup of debris like food or grease, which can create bacteria and odors. In some cases, it could also be a sewer issue. Cleaning the drain or calling a plumber can usually take care of the smell.

Is it normal for my pipes to make noise? 

Some pipe noise is normal, especially as water flows through them. However, loud banging or gurgling sounds could be a sign of a problem, like trapped air or pressure issues. If it’s persistent, you may want to have a plumber check it out.

What’s the difference between a plumber and a handyman? 

While a handyman might be able to tackle small plumbing jobs, plumbers are trained and licensed to handle more complex repairs and installations. If you’re dealing with a serious plumbing issue, it’s best to call a professional plumber to ensure the job is done right.

How do I know when it’s time to replace my plumbing? 

If you’re constantly dealing with leaks, clogs, or water pressure issues, it might be time for an upgrade. Older homes with galvanized steel pipes are particularly prone to problems. A plumber can assess your system and let you know if a replacement is necessary.

What’s the best way to avoid clogs? 

The easiest way to avoid clogs is to be aware of what you’re putting down your drains. Keep grease, food scraps, and coffee grounds out of the kitchen sink, and don’t flush anything other than toilet paper in the bathroom. Using drain screens can also help catch debris.

Can I do my own plumbing repairs? 

For minor problems like a clogged drain or a leaky faucet, DIY might be fine. However, for more complex jobs, like dealing with sewer lines or major leaks, calling a professional is the safer option. Mistakes can lead to bigger and more expensive problems in the future.

Why does my home have rusty water? 

Rusty water can be a sign that your pipes or water heater are corroding. If the rust is coming from just the hot water, it’s probably your water heater. If it’s affecting all your water, your pipes may be the culprit, and a plumber should check things out.

How long do water heaters typically last? 

Most water heaters last around 8 to 12 years, but routine maintenance can help extend their lifespan. If your heater is getting up there in age and you’re having issues, it might be more cost-effective to replace it rather than repair it.

What should I do if my water heater isn’t working? 

First, check if the pilot light is out for a gas heater or if the circuit breaker has tripped for an electric heater. If everything seems fine and it’s still not working, it’s time to call a plumber. Water heaters have a lot of parts that can fail, and professional help is usually needed.

Can hard water damage my plumbing? 

Yes, hard water contains minerals that can build up inside of your pipes over time and reduce water flow. It can also affect your appliances, making them less efficient. A water softener can prevent these issues.

Why is the water pressure low in my house? 

Low water pressure can be caused by a few things, like a clogged pipe, a leak, or issues with your water supply. If it’s just one fixture, it’s probably a localized issue. If the whole house has low pressure, you might need a plumber to dig deeper.

How do I know if I have a sewer line problem? 

If you’re noticing slow drains, bad smells, or water backing up into your sinks and tubs, you might have a sewer line issue. These problems can escalate fast, so it’s a good idea to have a plumber check things out before they get worse.

How do I know if I have a sewer line problem? 

If you’re noticing slow drains, bad smells, or water backing up into your sinks and tubs, you might have a sewer line issue. These problems can escalate fast, so it’s a good idea to have a plumber check things out before they get worse.

What is a trenchless sewer repair, and why would I need it? 

Trenchless sewer repair allows plumbers to fix or replace your sewer line without digging up your lawn. It’s less invasive than traditional methods and can save you a lot of hassle. If your sewer line needs repair, ask about this option.

Why does my faucet drip, and should I worry about it? 

A dripping faucet can waste a lot of water over time. The most common cause is a worn-out washer or seal. It’s usually a quick fix, but letting it go could increase your water bill.

What should I do if my toilet is constantly running? 

A running toilet is most often caused by a faulty flapper or fill valve. While it’s a relatively easy fix, ignoring it can lead to higher water bills. If you’re unsure, a plumber can quickly diagnose and repair it.

How can I prevent my pipes from freezing in winter? 

To avoid frozen pipes, make sure to insulate any exposed ones, especially in colder areas like basements or attics. Letting a faucet drip slightly during freezing weather can also keep water moving and prevent it from freezing.

Can I use chemical drain cleaners to fix clogs? 

It’s tempting, but chemical drain cleaners can actually do more harm than good. They can damage your pipes over time and may not even solve the problem. It’s often better to use a plunger or call a plumber for stubborn clogs.

What’s the difference between a clogged drain and a blocked sewer line? 

A clogged drain usually affects just one fixture, like your sink or shower. A blocked sewer line, on the other hand, impacts your entire plumbing system. If multiple drains in your home are acting up at once, it could be a sewer line issue.

What should I do if I suspect a plumbing leak? 

If you think there’s a leak, shut off your water supply to prevent further damage. Then, it’s best to call a plumber who can inspect the problem and fix it.

Plumbing FAQ